DIGETHIX 15: Information Asymmetry in the App Economy - The Case of the Doordash Strike with Bernd Dürrwächter

Seth and Bernd Dürrwächter discuss the summer Doordash app strike and the state of the app economy. Bernd is principal at AnalyticDimensions.com, a consultancy for big data analytics & data science projects.  On July 31st, 2021, Doordashers protested decreased wages and the striking down of the app Para, which allowed drivers to see how much they would be making in tips prior to accepting an order. 

The key questions to this episode are: What kind of information is important to disclose? How do we evaluate if an information asymmetry puts one party at an advantage over another? How can these relationships be negotiated in a way that will work better for both parties? 

 

Potentially Helpful Links:

https://www.npr.org/2021/07/31/1023265561/why-doordash-drivers-are-on-strike
https://aldianews.com/articles/politics/doordash-workers-stage-strike-over-tip-transparency-deliveries/66002
https://www.prdaily.com/doordash-responds-to-driver-strike-17-steps-for-seo-friendly-content-and-ben-jerrys-addresses-west-bank-decision/
https://gizmodo.com/doordash-is-proof-of-how-easy-it-is-to-exploit-workers-1836729119
https://www.latimes.com/business/technology/story/2019-07-25/doordash-tipping-amazon-flex-drivers
https://www.vice.com/en/article/pkbvgz/no-dasher-no-deliveries-doordash-drivers-strike-for-tip-transparency
https://help.doordash.com/dashers/s/article/How-is-Dasher-pay-calculated?language=en_US
https://help.doordash.com/dashers/s/article/Guaranteed-Earnings-for-Existing-Dashers?language=en_US


Music: “Dreams” from Bensound.com